Privacy Policy
This page was last updated on April 27, 2026. Your privacy matters to us — please read this policy carefully before using our website or services.
Brstain collects personal information only when you voluntarily provide it — through our contact form, diagnostic session request, email correspondence, or any direct engagement with our team. The information we may collect includes: your name, company name, email address, phone number, job title, and any details you share about your business or brand challenge. We do not collect personal information through passive tracking methods beyond standard analytics tools used to understand how visitors interact with our website. We never collect sensitive personal data such as financial account numbers, government identification, or health information through this site.
The information you share with Brstain is used exclusively to: respond to your inquiries and service requests, schedule and conduct diagnostic sessions or BRANDPRINT engagements, send relevant communications about our services when you have opted in, and improve the quality and relevance of our website content. We do not use your personal information for automated profiling, algorithmic decision-making, or any purpose unrelated to providing you with brand strategy services. We do not send unsolicited marketing communications. Every email from Brstain is a direct response to your inquiry or a communication you have explicitly requested.
Brstain does not sell, rent, or trade your personal information to any third party — ever. We may share limited information with trusted service providers who assist us in operating our website and delivering our services (such as website hosting platforms, scheduling tools, or email systems), strictly under confidentiality agreements. Any third-party tools used by Brstain are selected for their data protection standards and are bound to use your information only for the specific purpose of supporting our operations. In the context of client engagements, information may be shared with our sister company TopDesign when the scope of work requires their production services — always under the same confidentiality standards that govern our own practice.
Brstain's website uses standard analytics tools (such as Google Analytics) to collect anonymized, aggregated data about how visitors interact with our site — including pages visited, time on page, and general geographic location. This data is used solely to improve our website experience and content relevance. We do not use cookies to track individual users across other websites or build behavioral profiles. Cookies used on this site are limited to functional and analytics purposes. You may disable cookies through your browser settings at any time — this will not affect your ability to access our content, though some site features may behave differently.
Brstain takes reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, or loss. Your data is stored in secure systems accessible only to authorized members of our team. You have the right to: request access to the personal information we hold about you, request correction of inaccurate data, request deletion of your information from our records, and withdraw consent for communications at any time by contacting us directly. To exercise any of these rights, email us at hola@brstain.com and we will respond within 5 business days.
Brstain reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page with an updated date at the top. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy. This policy is governed by the laws of the United Mexican States and subject to the jurisdiction of the courts in Tijuana, Baja California, México. Questions or concerns about this policy? Contact us at hola@brstain.com — we'll respond directly, without automated replies.
